Refund Policy for Wabatech.net Digital Products
At Wabatech.net, we strive to provide high-quality digital products that meet your needs and expectations. However, we understand that unforeseen circumstances can arise. This policy outlines the situations in which we can offer refunds for our non-tangible, irrevocable digital products.
What We Cannot Refund:
Due to the instant access nature of digital products, we generally cannot offer refunds once an order is complete and the product is delivered. As a customer, it’s your responsibility to ensure you understand the product description and its suitability for your needs before making a purchase.
Exceptions:
We recognize that exceptional circumstances may occur. We will consider refunds in the following cases:
- Non-Delivery: If you haven’t received your product due to email delivery issues, contact us within 48 Hours of placing your order. We’ll work with you to ensure you receive the product.
- Download and Unzipping Issues: If you encounter problems downloading or unzipping your product, contact us within 34 Hours of purchase. We’ll assist you in resolving the issue.
- Major Defects: We thoroughly test all products before release. However, unforeseen errors may occur. If you experience a major defect that significantly hinders the product’s functionality, submit a detailed report via our contact form. We reserve the right to attempt to rectify the defect within 72 hours. If we cannot resolve the issue within this timeframe, a full refund will be issued. Alternatively, you may choose to receive a replacement product of similar value.
What to Expect:
We prioritize customer satisfaction. We strive to respond to support emails within 12-24 hours and offer professional assistance.
Thank you for choosing Wabatech.net!
Contact Us:
If you require further assistance or have questions about our refund policy, please don’t hesitate to contact us through our contact form.